Aspire Group

The Aspire Group, established in 2008 by Bernie Mullin, is a global Sport and Entertainment Marketing firm that created the outsourced Ticket Marketing, Sales and Service niche thereby revolutionizing the world of sport and in particular US Intercollegiate Athletics.

Aspire Group Jobs


Current available jobs in Ticket Sales and Services:


» General Submission of Resume - Aspire Group- Rutgers (Piscataway Township, NJ)
» Ticket Sales & Service Consultant - Colorado State University - The Aspire Group (Fort Collins, CO)
» Team Leader, New Sales - Colorado State University - The Aspire Group (Fort Collins, CO)
» Director, Fan Relationship Management Center - Colorado State University - The Aspire Group (Fort Collins, CO)
» Ticket Sales Consultant - Louisiana Tech Athletics - The Aspire Group (Ruston, LA)
» Ticket Sales Associate - Sun Devil Athletics, The Aspire Group (Tempe, AZ)
» Manager, Sales and Service - The Aspire Group - The University of Toledo (Toledo, OH)
» Ticket Sales Consultant - The University of Toledo - The Aspire Group (Toledo, OH)
» Ticket Sales Consultant - Tulane Athletics - The Aspire Group (New Orleans, LA)
» Sales Consultant - University of Maryland Athletics - The Aspire Group (College Park, MD)
» Consultant, Service and Retention - University of Texas Fan Relationship Management Center (Austin, TX)
» Consultant, New Sales - University of Texas Fan Relationship Management Center (Austin, TX)
» Ticket Sales Consultant - Western Michigan University Athletics, The Aspire Group (Kalamazoo, MI)



Ticket Sales and Services: Ticket Sales
General Submission of Resume - Aspire Group- Rutgers (Piscataway Township, NJ)

 This is a general submission of your resume to future Aspire Group Rutgers positions.


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Ticket Sales and Services: Ticket Sales
Ticket Sales & Service Consultant - Colorado State University - The Aspire Group (Fort Collins, CO)

Directly Reports To: Director, Colorado State University Fan Relationship Management Center/Full Time Position (40hrs/week)

Who We Are & What We Are About: Who We Are & What We Are About: Recently recognized by Forbes as one of the Top 10 Best Places to Work in Sports, The Aspire Group is a global sport and entertainment marketing firm that created the outsourced Ticket Marketing, Sales and Service niche, revolutionizing the world of sport and in particular United States Intercollegiate Athletics. As industry leaders, we strive to create the best practices of tomorrow that we call “Next-Practices” within our strategic consulting and research, ticketing, marketing and revenue enhancement, and sports investment optimization capabilities. The implementation of “Next Practices” and the Raise Your Game Executive Development Program raises industry standards through outstanding training, development, and coaching. We produce industry leaders, excellent employees, and winning teams that are dedicated to developing long-term relationships, providing strategic expertise and resources that will take our client partners to the next level. 

 CSU Athletics and The Aspire Group have formed a relationship to develop a world-class ticket sales team in Fort Collins, CO. Colorado State University Athletics has employed the services of The Aspire Group because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, CSU Athletics and its fans will benefit from the commitment to integrity and the superior customer service that The Aspire Group brings to every client. CSU Athletics and The Aspire Group encourage and value a diverse work force and both are equal opportunity employers.

Visit www.theaspiregroupinc.com for more information.

Position Overview: The Aspire Group seeks a positive and passionate individual that is committed to becoming a sports sales industry leader. Sales Consultant’s revenue will be generated primarily via outbound phone calls. These calls will be supplemented with email marketing. Day to day leadership and mentoring of this career growth oriented sports sales development program will be provided by the FRMC Leadership Team. Sales Consultants will receive the tools, programs and systems necessary for them to "BE GREAT."

Raise Your Game Executive Development Program: At The Aspire Group commitment to our clients is matched by an equal commitment to our staff. The Raise Your Game Executive Development Program is a 3 year development cycle designed to accelerate Aspire's Sales Consultants into management positions. The Aspire Group provides career growth opportunities by preparing staff with a foundation in Ticket Marketing, Sales and Service, Sales Management, Sport Business Management and Life Skills. The Raise Your Game Executive Development Program is recognized as one of the most progressive management training program in the sport industry.

Essential Duties & Responsibilities: Duties include performing inbound/outbound calls for CSU Athletics for all ticketed sports.

Inventory which is available for sale across ticketed sports from the FRMC include, but is not limited to:
a. Season tickets (renewals)
b. Season tickets (new business)
c. Season ticket upgrades and add-ons
d. Group tickets
e. Partial/ Mini-Plan ticket packages
f.  Single game tickets
g. Stand Alone Donations to CSU Athletics

Responsibilities include but are not limited to: 
• Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service
• Grow sales significantly each week by attracting additional business leads. 

• Maintain computerized records of all prospects and customers within Ticketing/ CRM database.
• Work home games, performing various ticket sales and service duties as assigned and agreed upon with FRMC Leadership.
• Contact area businesses and individuals via phone, in-person appointments and networking events to sell season tickets, corporate, partial plans and group ticket plans.
• Make 90-100 outbound calls daily.
• Additional responsibilities as assigned by FRMC Director.

Qualifications & Requirements:
• Desire to start and grow a career in the sports ticket sales industry or collegiate athletics 
• Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
• Previous customer service or retail sales experience; display a genuine desire to help people
• Paciolan Ticketing software experience is a plus
• Excellent communication, presentation and listening skills 
• Professional image and demeanor 
• Ability to work well with others and comfortable taking initiative
• Preferred candidates will have at least 1 year sports ticket sales experience, however this is not required.

Compensation: Competitive base pay, plus commissions based on meeting weekly sales goals.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year experience selling tickets?
2. 2. While not required, we encourage you to create a video “elevator pitch” on why you are right for this job. With a digital camera, phone or a webcam, record a video and tell us your name, college, why you want to work in sales & with The Aspire Group. Then upload the video to YouTube or even your own webpage if you have one. Please provide the URL in this box.


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Ticket Sales and Services: Ticket Sales
Team Leader, New Sales - Colorado State University - The Aspire Group (Fort Collins, CO)

Reports To: Director, Colorado State University Fan Relationship Management Center/ Full Time Position (40hrs/week).

Who We Are & What We Are About: Recently recognized by Forbes as one of the Top 10 Best Places to Work in Sports, The Aspire Group is a global sport and entertainment marketing firm that created the outsourced Ticket Marketing, Sales and Service niche, revolutionizing the world of sport and in particular United States Intercollegiate Athletics. As industry leaders, we strive to create the best practices of tomorrow that we call “Next-Practices” within our strategic consulting and research, ticketing, marketing and revenue enhancement, and sports investment optimization capabilities. The implementation of “Next Practices” and the Raise Your Game Executive Development Program raises industry standards through outstanding training, development, and coaching. We produce industry leaders, excellent employees, and winning teams that are dedicated to developing long-term relationships, providing strategic expertise and resources that will take our client partners to the next level. 

 CSU Athletics and The Aspire Group have formed a relationship to develop a world-class ticket sales team in Fort Collins, CO. Colorado State University Athletics has employed the services of The Aspire Group because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, CSU Athletics and its fans will benefit from the commitment to integrity and the superior customer service that The Aspire Group brings to every client. CSU Athletics and The Aspire Group encourage and value a diverse work force and both are equal opportunity employers. Together, we seek a highly-motivated individual with a passion for creating and energizing a professional sales force. We are searching for a decisive, proven leader who is excited by entrepreneurial challenges and skilled in marketing, sales, and communications techniques.

Visit www.theaspiregroupinc.com for more information.

Position Overview: The Aspire Groups seeks a highly-motivated individual with a passion for creating and energizing a professional sales team. We are searching for a decisive, proven leader who is excited by entrepreneurial challenges and skilled in marketing, sales, and communications techniques.

Raise Your Game Executive Development Program: At The Aspire Group, commitment to our clients is matched by an equal commitment to our staff. The Raise Your Game Executive Development Program is a 36 month development cycle designed to accelerate Aspire’s Sales Consultants into management positions. The Aspire Group provides career growth opportunities by preparing staff with a foundation in Ticket Marketing, Sales and Service, Sales Management, Sport Business Management and Life Skills. The Raise Your Game Executive Development Program is recognized as one of the most progressive management training program in the sport industry.

Essential Duties & Responsibilities: Duties include performing inbound/outbound calls for Aspire’s client, CSU Athletics for all sports associated with Colorado State University.

Inventory which is available for sale from the FRMC across ALL ticketed athletic sports includes, but is not limited to: 

a. Season tickets (renewals)
b. Season tickets (new business)
c. Season ticket upgrades and add-ons
d. Group tickets
e. Partial/ Mini-Plan ticket packages
f.  Single game tickets
g. Stand Alone Donations to CSU Athletics

Duties and Responsibilities include but are not limited to:

·         Responsible for both selling tickets for CSU Athletics and being a leader of the Ticket Sales & Service team 
• Along with the FRMC Leadership, act as a liason of The Aspire Group with the Athletic Department.
• Lead, motivate, develop, coach and retain sales staff for future succession and opportunity within the organization, and The Aspire Group globally.
• Grow business significantly each year.
• Monitor and evaluate sales staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals and follow up with sales staff with appropriate feedback and direction for development.
• Present and communicate Ticket Sales & Service strategies, procedures and processes.
• Identify, explore and research new sales opportunities to include season ticket and group sales target markets.
• Continually develop the Ticket Sales & Service program in the following areas: new business generation, sales leadership, development of sales strategies, sales training, development of best sales practices and results tracking and reporting.
• Track and report daily, weekly and monthly sales figures and relevant accountability reports.
• Assist with the creation, planning, communication, and implementation of special ticket plans, projects, promotions and programs.
• Other responsibilities as assigned by Manager.

Qualifications & Requirements:
• An established, aggressive, and successful salesperson with proven self-motivational skills
• Strong work ethic and a passion for ticket sales and service
• Proven written and presentation skills
• Possess a degree in a relevant field, a minimum of 2-3 years of sports ticket sales experience, and at least 1 year in Assistant Ticket Sales Management/ Team Leader preferred
• Experience with Paciolan Ticketing Software is a plus.
• Must be able to communicate equally well with executives, staff and fans at all levels and be comfortable in a very close supervisory and intense training environment.

Compensation: Competitive Base Salary, with the opportunity to earn commission on ticket sales.
  

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you sold tickets for 2+ years?


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Ticket Sales and Services: Ticket Sales Management
Director, Fan Relationship Management Center - Colorado State University - The Aspire Group (Fort Collins, CO)

Reports To: The Aspire Group Regional Vice President with dotted line responsibility to CSU Athletics Senior Associate Athletic Director – Sales, Marketing & Communications


Who We Are & What We Are About: Recently recognized by Forbes as one of the Top 10 Best Places to Work in Sports, The Aspire Group is a global sport and entertainment marketing firm that created the outsourced Ticket Marketing, Sales and Service niche, revolutionizing the world of sport and in particular United States Intercollegiate Athletics. As industry leaders, we strive to create the best practices of tomorrow that we call “Next-Practices” within our strategic consulting and research, ticketing, marketing and revenue enhancement, and sports investment optimization capabilities. The implementation of “Next Practices” and the Raise Your Game Executive Development Program raises industry standards through outstanding training, development, and coaching. We produce industry leaders, excellent employees, and winning teams that are dedicated to developing long-term relationships, providing strategic expertise and resources that will take our client partners to the next level. 

Colorado State University and The Aspire Group has partnered to develop a world-class ticket sales and customer service team. Together, we seek a highly-motivated individual with a passion for creating and energizing a professional sales force. We are searching for a decisive, proven leader who is excited by entrepreneurial challenges and skilled in marketing, sales, and communications techniques.

Position Overview:
The Director will operate at the CSU Athletics FRMC, based in Fort Collins, CO. The Director will oversee the Fan Relationship Management Center, and assist in ticket marketing, sales and service strategies with the CSU Senior Athletics Administration.

CSU Athletics has employed the services of The Aspire Group because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, Colorado State University and its fans will benefit from the commitment to integrity and the superior customer service that the Aspire Group brings to every client.

Visit www.theaspiregroupinc.com for more information.

CSU Athletics FRMC will perform all outbound and inbound calls for CSU Athletics for all sports associated with Colorado State University.

Inventory which is available for sale from the FRMC include across ALL ticketed athletic sports includes, but is not limited to: 

a. Season tickets (renewals)
b. Season tickets (new business)
c. Season ticket upgrades and add-ons
d. Group tickets
e. Partial/ Mini-Plan ticket packages
f. Single game tickets
g. Stand alone Donations to CSU Athletics

Duties and Responsibilities include but are not limited to: 
• Develop and execute approved Annual Business and Sales Plan and Operating Budget.
• Oversight of Manager, Database Marketing & Analytics, (1) Team Leader – Sales & Service and a Ticket Sales & Service Team of at least 5 full-time Sales & Service Consultants. 
• Lead, motivate, develop, coach and retain sales and service staff for future succession and opportunity within the organization, and the Aspire Group globally.
• Run day-to-day operations of the CSU Athletics ticket sales and service department profitably while exceeding client expectations in revenue generation, customer service and effectively using financial resources to minimize expenses and manage the cost of sale.
• Grow business significantly each year.
• Act as the principal liaison of the Aspire Group with the Athletic Department.
• Monitor, manage and evaluate sales staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals and follow up with sales staff with appropriate feedback and direction for development
• Develop, present and communicate Ticket Sales & Service strategies, procedures and processes.
• Identify, explore and research new sales opportunities to include season ticket and group sales target markets.
• Continually develop the Ticket Sales program in the following areas: ticket sales marketing and promotion, customer retention, new business generation, sales leadership, development of sales strategies, sales training, development of best sales practices and results tracking and reporting.
• Track and report daily, weekly and monthly sales figures and relevant accountability reports. Handle all bookkeeping, commission reporting, staff payroll processing etc. in close coordination with The Aspire Group.
• Assist with the creation, planning, communication, and implementation of special ticket plans, projects, promotions and programs.
• Provide recommendations to The Aspire Group and CSU Athletics on marketing, promotions, sales strategies and community ticket/ sampling programs etc.

Education and Experience:
• Possess a degree in relevant field, a minimum of 4-5 years of sports ticket sales experience with at least 2 year in Ticket Sales/ Ticketing Management preferred. Master’s degree in Business is a plus.
• Experience with Paciolan Ticketing software is a plus.
• Must be able to communicate equally well with executives, staff and fans at all levels and be comfortable in a very close supervisory and intense training environment.

Compensation: Competitive, with the opportunity to earn significant bonuses based on performance. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you sold tickets for 2+ years?
2. Have you managed a ticket sales team?


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Ticket Sales and Services: Ticket Sales
Ticket Sales Consultant - Louisiana Tech Athletics - The Aspire Group (Ruston, LA)

Full Time Position (40hrs/week) Directly Reports To: Manager, Louisiana Tech Fan Relationship Management Center (FRMC)

Who We Are & What We Are About:
Louisiana Tech Athletics and The Aspire Group have partnered to develop a world-class ticket sales force on campus in Ruston, Louisiana. LA Tech Athletics has employed the services of The Aspire Group because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, LA Tech and its fans benefit greatly from the commitment to integrity and the superior customer service that the Aspire Group brings to every client. 

Visit www.theaspiregroupinc.com for more information.

Position Overview: Louisiana Tech Athletics and The Aspire Group have partnered to develop a world-class ticket sales force on campus in Ruston, Louisiana.  LA Tech Athletics has employed the services of The Aspire Group because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, LA Tech and its fans benefit from the commitment to integrity and the superior customer service that the Aspire Group brings to every client. Visit www.theaspiregroupinc.com

Raise Your Game Executive Development Program: At The Aspire Group commitment to our clients is matched by an equal commitment to our staff. The Raise Your Game Executive Development Program is a 36 month development cycle designed to accelerate Aspire's Sales Consultants into management positions. The Aspire Group provides career growth opportunities by preparing staff with a foundation in Ticket Marketing, Sales and Service, Sales Management, Sport Business Management and Life Skills. The Raise Your Game Executive Development Program is recognized as one of the most progressive management training program in the sport industry.

Essential Duties & Responsibilities:
Duties include performing outbound calls for LA Tech Athletics with a concentration on Football, Men’s & Women’s Basketball and Baseball.

Inventory which is available for sale from the LA Tech FRMC include, but not limited to:
a. Season Tickets
b. Season Ticket Upgrades and Add-ons
c. Group Tickets
d. Partial/Mini-Plan Ticket Packages
e. Single-Game tickets
f.  Kids Club 
g. Chairback cushion seats
h. Louisiana Tech Athletic Club donations

Responsibilities include but are not limited to:
1. Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service
2. Grow sales significantly each week by attracting additional business leads.
3. Be prepared to sell on behalf of Louisiana Tech Athletics & The Aspire Group.
4. Maintain computerized records of all prospects and customers within the Archtics/Ticketmaster (Ticketing) database.
5. Make 80-120 outbound calls daily.
6. Availability to work athletic events including home games and special events.
7. Additional responsibilities as assigned by Manager.

Qualifications & Requirements:
• Desire to start and grow a career in the sports ticket sales industry or collegiate athletics
• Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
• Previous customer service or retail sales experience; display a genuine desire to help people
• Archtics or ticketing software experience preferred
• Excellent communication, presentation and listening skills
• Professional image and demeanor
• Ability to work well with others and comfortable taking initiative
• No ticket sales experience required.

Compensation: Competitive base pay, plus commissions based on monthly  sales.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to travel to Ruston, LA for a face to face interview?
2. Have you applied for any positions with The Aspire Group in the last 6 months?


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Ticket Sales and Services: Ticket Sales
Ticket Sales Associate - Sun Devil Athletics, The Aspire Group (Tempe, AZ)

Directly Reports To: Team Leader - Ticket Sales/Part Time Position (20 hrs/week)

Who We Are & What We Are About: Sun Devil Athletics and The Aspire Group have formed a relationship to develop a world-class ticket sales force from ASU in Tempe, Arizona. Sun Devil Athletics has employed the services of The Aspire Group because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, Sun Devil Athletics and its fans will benefit from the commitment to integrity and the superior customer service that The Aspire Group brings to every client. Sun Devil Athletics and The Aspire Group encourage and value a diverse work force and both are equal opportunity employers.

Visit www.theaspiregroupinc.com for more information.

 

Position Overview: The Aspire Group seeks a positive and passionate student or recent graduate. The Ticket Sales Associate’s revenue will be generated primarily via outbound phone calls, face-to-face appointments, and sales tables. These will be supplemented with email marketing. Day to day leadership and mentoring of this career growth oriented sports sales development program will be provided by the FRMC Leadership Team. Ticket Sales Associate’s will receive the tools, programs and systems necessary for them to "BE GREAT."

 

Essential Duties & Responsibilities: Duties include performing inbound/outbound calls for Aspire’s client, Sun Devil Athletics, with a concentration on men’s and women’s basketball, baseball, softball, the Pitchfork Olympic Sport Pass, and football.

 

Inventory which is available for sale from the FRMC include, but not limited to:
a. Season Tickets
b. Group Tickets
c. Suites & Premium Tailgating Areas
d. Mini Packages

 

Responsibilities include but are not limited to: 
• Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service
• Grow sales significantly each week by attracting additional business leads. 
• Be prepared to sell on behalf of The Aspire Group.
• Maintain computerized records of all prospects and customers within Salesforce.
• Work some home games, performing various ticket sales and service duties throughout the game.
• Contact area businesses and individuals via phone and in-person appointments to sell season tickets, partial plans, and group ticket plans.
• Make outbound calls daily.
• Additional responsibilities as assigned by Team Leader.

 

Qualifications & Requirements:
• Desire to start and grow a career in the sports ticket sales industry or collegiate athletics 
• Must be currently pursuing a Bachelor’s or Master’s degree or already have a Bachelor’s degree
• Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
• Must have truly outstanding customer service and interpersonal communication skills
• Must have good decision-making skills, solid judgment, and interpersonal effectiveness
• Must be self-directed and able to work independently
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Professional image and demeanor
• Ability to learn quickly
• Little or no ticket sales experience required

Compensation: Competitive hourly pay, plus commissions.

Note: When you apply for this job online, you will be required to answer the following questions:

1. When are you available to begin employment in Tempe, Arizona?
2. Are you available to work home games and special events, including nights and weekends?


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Ticket Sales and Services: Ticket Sales
Manager, Sales and Service - The Aspire Group - The University of Toledo (Toledo, OH)

Reports To: Regional Vice President, The Aspire Group.

Visit www.theaspiregroupinc.com for more information.

Who We Are & What We Are About: Recently recognized by Forbes as one of the Top 10 Best Places to Work in Sports, The Aspire Group is a global sport and entertainment marketing firm that created the outsourced Ticket Marketing, Sales and Service niche, revolutionizing the world of sport and in particular United States Intercollegiate Athletics. As industry leaders, we strive to create the best practices of tomorrow that we call “Next-Practices” within our strategic consulting and research, ticketing, marketing and revenue enhancement, and sports investment optimization capabilities. The implementation of “Next Practices” and the Raise Your Game Executive Development Program raises industry standards through outstanding training, development, and coaching. We produce industry leaders, excellent employees, and winning teams that are dedicated to developing long-term relationships, providing strategic expertise and resources that will take our client partners to the next level. 

The University of Toledo Athletics and The Aspire Group have formed a relationship to develop a world-class ticket sales and service team in Toledo, Ohio. Toledo Athletics has employed the services of The Aspire Group because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, UT Athletics and its fans will benefit from the commitment to integrity and the superior customer service that The Aspire Group brings to every client. UT Athletics and The Aspire Group encourage and value a diverse work force and both are equal opportunity employers.

Raise Your Game Executive Development Program: At The Aspire Group, commitment to our clients is matched by an equal commitment to our staff. The Raise Your Game Executive Development Program is a 36 month development cycle designed to accelerate Aspire’s Sales Consultants into management positions. The Aspire Group provides career growth opportunities by preparing staff with a foundation in Ticket Marketing, Sales and Service, Sales Management, Sport Business Management and Life Skills. The Raise Your Game Executive Development Program is recognized as one of the most progressive management training program in the sport industry.

Visit www.theaspiregroupinc.com for more information.

Essential Duties & Responsibilities: This position will manage new ticket sales including Consultants for both Season Ticket Sales & Group Sales.

Inventory which is available for sale from the UT FRMC include, but not limited to: 
a. Season tickets
b. Season tickets (new business)
c. Group tickets
d. Partial/ Mini-Plan ticket packages
e. Single game tickets

Duties and Responsibilities:

  • Oversight for: Consultant, Sales and Service; Database Marketing Coordinator; and a student staff of up to 8 people.
  • Develop and execute approved Annual Business and Sales Plan and Operating Budget.
  • Recruit, hire, train, and supervise a ticket sales team.
  • Lead, motivate, develop, coach and retain sales staff for future succession and opportunity within the organization, and The Aspire Group globally.
  • Assist with day-to-day operations of the new Fan Relationship Management Center profitably while exceeding client expectations in revenue generation and customer service.
  • Grow business each year.
  • Responsible for season ticket renewal goals for customer service team.
  • Manager will also be responsible for personal sales and season ticket retention goals.
  • Monitor, manage and evaluate sales staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals and follow up with sales staff with appropriate feedback and direction for development.
  • Work with the university liaison to develop, present and communicate ticket sales strategies, procedures and processes.
  • Identify, explore and research new sales opportunities to include season ticket and group sales target markets.
  • Ongoing development of New Ticket Sales program in the following areas: season ticket, new business generation, sales leadership, development of sales strategies, sales training, development of best sales practices and results tracking and reporting.
  • Track and report daily, weekly and monthly sales figures and relevant accountability reports. Handle all bookkeeping, commission reporting, staff payroll processing
  • Assist with the creation, planning, communication, and implementation of special ticket plans, projects, promotions and programs.
  • Oversee and develop season ticket retention program, with special attention to new season ticket and high risk accounts. • Leads in the development of ticket marketing, promotions, ticket pricing, sales strategies and community ticket/ sampling programs etc.
  • Serves as a member of the external operations team.
  • Other responsibilities as assigned

Education and Experience:

  • Minimum 3 years, Ticket Sales Management
  • Possess a degree in relevant field, a minimum of 1-2 years of sports ticket sales experience with at least 1 year in Inside Sales/ Ticketing Management/ Team Leader preferred
  • Experience with multiple ticketing platforms, preferred
  • Excellent communication, presentation and listening skills
  • Professional image and demeanor
  • Ability to work well with others and confidence when taking initiative.

Compensation: Competitive Base Salary, with the opportunity to earn commission on meeting or exceeding ticket sales goals.


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Ticket Sales and Services: Ticket Sales
Ticket Sales Consultant - The University of Toledo - The Aspire Group (Toledo, OH)

Full Time Position (Salary) Directly Reports To: Manager, Sales and Service (The University of Toledo) Fan Relationship Management Center.

Who We Are & What We Are About: Recently recognized by Forbes as one of the Top 10 Best Places to Work in Sports, The Aspire Group is a global sport and entertainment marketing firm that created the outsourced Ticket Marketing, Sales and Service niche, revolutionizing the world of sport and in particular United States Intercollegiate Athletics. As industry leaders, we strive to create the best practices of tomorrow that we call “Next-Practices” within our strategic consulting and research, ticketing, marketing and revenue enhancement, and sports investment optimization capabilities. The implementation of “Next Practices” and the Raise Your Game Executive Development Program raises industry standards through outstanding training, development, and coaching. We produce industry leaders, excellent employees, and winning teams that are dedicated to developing long-term relationships, providing strategic expertise and resources that will take our client partners to the next level. 

The University of Toledo Athletics and The Aspire Group have formed a relationship to develop a world-class ticket sales and service team in Toledo, Ohio. Toledo Athletics has employed the services of The Aspire Group because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, UT Athletics and its fans will benefit from the commitment to integrity and the superior customer service that The Aspire Group brings to every client. UT Athletics and The Aspire Group encourage and value a diverse work force and both are equal opportunity employers.

Raise Your Game Executive Development Program: At The Aspire Group, commitment to our clients is matched by an equal commitment to our staff. The Raise Your Game Executive Development Program is a 36 month development cycle designed to accelerate Aspire’s Sales Consultants into management positions. The Aspire Group provides career growth opportunities by preparing staff with a foundation in Ticket Marketing, Sales and Service, Sales Management, Sport Business Management and Life Skills. The Raise Your Game Executive Development Program is recognized as one of the most progressive management training program in the sport industry.

Visit www.theaspiregroupinc.com for more information.

Essential Duties & Responsibilities: 
Duties include performing outbound calls to sell Tickets & Group Tickets for UT Athletic

1. Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service
2. Grow sales significantly each week by attracting additional business leads
3. Be prepared to sell on behalf of UT Athletics and as well as all other entities which Aspire represents
4. Maintain computerized records of all prospects and customers within the Customer Relationship Management and/or Ticketing databases
5. Make 100 outbound calls daily.
6. Contact area businesses and individuals via phone, in-person appointments and networking events to sell season tickets, corporate, partial plans and group ticket plans.
7. Work all home games and other ticketed sporting events as necessary, performing various ticket sales and service duties throughout the game.
8. Additional responsibilities as assigned

Qualifications & Requirements: 
• Desire to start and grow a career in the sports ticket sales industry or collegiate athletics
• Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
• Previous customer service or retail sales experience; display a genuine desire to help people
• Ticketing software experience preferred
• Excellent communication, presentation and listening skills
• Professional image and demeanor
• Ability to work well with others and comfortable taking initiative
• Little or no ticket sales experience required


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Ticket Sales and Services: Ticket Sales
Ticket Sales Consultant - Tulane Athletics - The Aspire Group (New Orleans, LA)

Full Time Position (40hrs/week) Directly Reports To: Fan Relationship Management Center (FRMC) Director

WHO WE ARE & WHAT WE ARE ABOUT: Tulane University Athletics and The Aspire Group have partnered to develop a world-class ticket sales force on campus in New Orleans, Louisiana.
Tulane University Athletics has employed the services of The Aspire Group because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, Tulane University and its fans will benefit from the commitment to integrity and the superior customer service that The Aspire Group brings to every client.
Visit www.theaspiregroupinc.com for more information.

POSITION OVERVIEW:
Tulane University Athletics and The Aspire Group seek a teachable, positive and passionate individual that is committed to becoming a sports sales industry leader. Sales Consultant’s revenue will be generated primarily via outbound phone calls. These calls will be supplemented with email marketing, face-to-face presentations and in-arena/stadium tours. Day to day leadership and mentoring of this career growth oriented sports sales development program will be provided by the FRMC Manager. Sales Consultants will receive the tools, programs and systems necessary for them to "BE GREAT."

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Duties include performing outbound calls for Tulane University Athletics with a concentration on Football and Men’s Basketball. Inventory which is available for sale from the Tulane University FRMC include, but not limited to:
a. Season Tickets
b. Season Ticket upgrades and Add-ons
c. Group Tickets
d. Partial/ Mini-Plan Ticket Packages
e. Single game tickets

Responsibilities include but are not limited to:
• Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service
• Grow sales significantly each week by attracting additional business leads.
• Be prepared to sell on behalf of Tulane University Athletics & The Aspire Group.
• Maintain computerized records of all prospects and customers within the Paciolan (Ticketing) database.
• Make 100 outbound calls daily.
• Availability to work Athletic events including home games and special events.
• Additional responsibilities as assigned by Manager.

QUALIFICATIONS & REQUIREMENTS:
• Desire to start and grow a career in the sports ticket sales industry or collegiate athletics
• Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
• Previous customer service or retail sales experience; display a genuine desire to help people
• Paciolan or ticketing software experience preferred
• Excellent communication, presentation and listening skills
• Professional image and demeanor
• Ability to work well with others and comfortable taking initiative
• Little or no ticket sales experience required

COMPENSATION: Competitive base pay, plus commissions based on meeting weekly sales goals
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. We would like you to show us a video “elevator pitch” on why you are right for this job. With a digital camera or a webcam record a video and tell us your name, college, why you want to work in sales & with The Aspire Group? Then upload the video to YouTube or similar site, even your own webpage if you have one. Please provide the URL in this box.
2. Are you available for a face-to-face interview in New Orleans?


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Ticket Sales and Services: Ticket Sales
Sales Consultant - University of Maryland Athletics - The Aspire Group (College Park, MD)

Full Time Position (40hrs/week) Directly Reports To: Director of Sales & Service, Fan Relationship Management Center (FRMC)

Who We Are & What We Are About:
University of Maryland Athletics and The Aspire Group have partnered to develop a world-class ticket sales force on campus in College Park, Maryland. The University of Maryland Athletics have employed the services of The Aspire Group because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, the University of Maryland and it’s fans will benefit from the commitment to integrity and the superior customer service that The Aspire Group brings to every client.

Position Overview:
University of Maryland Athletics and The Aspire Group seek a teachable, positive and passionate individual who is committed to becoming a sports sales industry leader. Sales Consultant’s revenue will be generated primarily via outbound phone calls. These calls will be supplemented with email marketing, face-to-face presentations and in-arena/stadium tours. Day-to-day leadership and mentoring of this career growth oriented sports sales development program will be provided by the Director of Sales & Service, FRMC. Sales Consultants will receive the tools, programs, and systems necessary for them to "BE GREAT."


Raise Your Game Executive Development Program:

At The Aspire Group commitment to our clients is matched by an equal commitment to our staff. The Raise Your Game Executive Development Program is a 36 month development cycle designed to accelerate Aspire's Sales Consultants into management positions. The Aspire Group provides career growth opportunities by preparing staff with a foundation in Ticket Marketing, Sales and Service, Sales Management, Sport Business Management and Life Skills. The Raise Your Game Executive Development Program is recognized as one of the most progressive management training program in the sport industry.

Essential Duties & Responsibilities:
Duties include performing outbound calls for University of Maryland Athletics with a concentration on Football, Men’s & Women’s Basketball and additional Olympic Sports.

Inventory which is available for sale from the University of Maryland FRMC include, but not limited to:
1) Premium/corporate FB season tickets

2) FB, MBB & WBB Season Tickets

3) Season Ticket upgrades and Add-ons

4) Group Tickets

5) Partial/ Mini-Plan Ticket Packages

6) Single game tickets

7) Corporate suites and hospitality

Responsibilities:
• Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service.
• Grow sales significantly each week by attracting additional business leads.
• Be prepared to sell on behalf of University of Maryland Athletics & The Aspire Group.
• Maintain computerized records of all prospects and customers within the Paciolan (Ticketing) database.
• Make 100 outbound calls daily.
• Availability to work Athletic events including home games and special events. Reps are expected to work between 20-30 games/events during each calendar year.
• Additional responsibilities as assigned by Director.

Qualifications & Requirements:
• Desire to start and grow a career in the sports ticket sales industry or collegiate athletics
• Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
• Previous customer service or retail sales experience; display a genuine desire to help people
• Excellent communication, presentation and listening skills
• Professional image and demeanor
• Ability to work well with others and comfortable taking initiative
• Little or no ticket sales experience required

Compensation:

Competitive base pay, plus commissions based on meeting weekly sales goals. Upon reaching 6-month mark with company – granted vacation benefit (10 days) and eligible for health/dental benefit package. Eligible to enroll in Aspire 401K plan offering at 12-month mark. Sick/Emergency PTO upon date of hire (5 days).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please briefly describe how you came to apply to this position? Ex. TWO, Professor, Referral, etc.
2. Please include a link to your professional LinkedIn page if you have one.
3. Do you currently have a four year college degree?
4. Please include a link to your professional elevator pitch if you have one.


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Ticket Sales and Services: Client Retention/Customer Service
Consultant, Service and Retention - University of Texas Fan Relationship Management Center (Austin, TX)

Texas Athletics and The Aspire Group are collaborating to create a world-class ticket sales and customer service team. This position will be employed by The Aspire Group; consultants will report to both The Aspire Group and Texas Athletics and will be located on site in Austin, Texas.

Together, we are looking for a self-motivated, energetic, and determined service consultant who understands Texas Hospitality and has a passion for being the best. You must be a team player with leadership qualities and capable of multi-tasking in a fast-paced, ever-changing environment. Excellent verbal communication skills are required.

Reports To: Manager, Service and Retention, Texas Athletics/ Full Time Position (40hrs/week).

Visit www.theaspiregroupinc.com for more information.

Position Overview: Texas Athletics and The Aspire Group seek a teachable, positive and passionate individual who is committed to becoming a sports sales industry leader. Service and Retention Consultant’s revenue will be generated via developing relationships from their current book of business.  Day-to-day leadership, mentoring and a career growth-oriented sports sales development program will be provided by Texas Athletics and The Aspire Group. Service Consultants will receive the tools, programs, and systems necessary for them to "BE GREAT."

Raise Your Game Executive Development Program: At The Aspire Group, commitment to our clients is matched by an equal commitment to our staff. The Raise Your Game Executive Development Program is a 36 month development cycle designed to accelerate Aspire’s Consultants into management positions. The Aspire Group provides career growth opportunities by preparing staff with a foundation in Ticket Marketing, Sales and Service, Sales Management, Sports Business Management and Life Skills. The Raise Your Game Executive Development Program is recognized as one of the most progressive management training programs in the sports industry.

Essential Duties and Responsibilities: Duties include but are not limited to acting as the primary liaison between our current client base and Texas Athletics.  Service and Retention Consultants will also be responsible for renewing and growing all season ticket accounts and generating new business through upselling, cross selling, and referrals. 

Additional duties include: performing outbound calls, handling all forms of inbound communication and being able to address and answer all questions, comments or concerns, conducting onsite and offsite appointments, and attending additional season ticket member events for all ticketed Texas Athletics Sporting events.

The ideal candidate will obtain a book of business consisting of Football, Women’s Soccer, Volleyball, Men’s and Women’s Basketball, Baseball, Softball, Track and Field, and Athletic Development along with all ticketed sporting events. The Service and Retention Consultant will be responsible for renewing and selling a full menu of options for all sports.  

 

Responsibilities include but are not limited to:

·         Service all existing season ticket members

·         Meet or exceed weekly, monthly, and yearly sales goals while exceeding client expectations in value and service

·         Facilitate season ticket member upgrades and additional seat requests

·         Grow sales significantly each week by attracting new business leads

·         Maintain computerized records of all prospects and season ticket members within ticketing database.

·         Work all home games and season ticket member events, performing various ticket sales and service duties throughout the game

·         Set and execute out of office and arena tour appointments to grow relationships and revenue within the current fan base

·         Contact area businesses and individuals via phone and networking events to sell season tickets, corporate, partial plans, and group ticket plans.

·         Make 80 outbound calls daily

·         Contribute and assist in building out a world class program

·         Additional responsibilities as assigned by Manager

Qualifications and Requirements:

·         4 year college degree

·         Desire to grow a career in the sports ticket sales industry or intercollegiate athletics

·         Minimum 1 year professional or collegiate sports experience required

·         Computer proficient (Microsoft Word, Excel, Outlook)

·         Experience with Salesforce CRM and Paciolan 7 preferred

·         Strong attention to detail


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Ticket Sales and Services: Ticket Sales
Consultant, New Sales - University of Texas Fan Relationship Management Center (Austin, TX)

Texas Athletics and The Aspire Group are collaborating to create a world-class ticket sales and customer service team. This position will be employed by The Aspire Group; consultants will report to both Texas Athletics and The Aspire Group and will be located on site in Austin, Texas.

Together, we are looking for a self-motivated, energetic, and determined service consultant who understands Texas Hospitality and has a passion for being the best. You must be a team player with leadership qualities and capable of multi-tasking in a fast-paced, ever-changing environment. Excellent verbal communication skills are required.

Reports To: Manager, New Sales, The University of Texas Fan Relationship Management Center/ Full Time Position (40hrs/week).

Visit www.theaspiregroupinc.com for more information.

Position Overview: Texas Athletics and The Aspire Group seeks a teachable, positive and passionate individual that is committed to becoming a sports sales industry leader. Sales Consultant’s revenue will be generated primarily via outbound phone calls. These calls will be supplemented with email marketing. Day to day leadership and mentoring of this career growth oriented sports sales development program will be provided by the Manager, New Sales. Sales Consultants will receive the tools, programs and systems necessary for them to "BE OUTSTANDING."

Raise Your Game Executive Development Program: At The Aspire Group, commitment to our clients is matched by an equal commitment to our staff. The Raise Your Game Executive Development Program is a 36 month development cycle designed to accelerate Aspire’s Sales Consultants into management positions. The Aspire Group provides career growth opportunities by preparing staff with a foundation in Ticket Marketing, Sales and Service, Sales Management, Sport Business Management and Life Skills. The Raise Your Game Executive Development Program is recognized as one of the most progressive management training program in the sport industry.

Essential Duties & Responsibilities: Duties include performing outbound calls. The ideal candidate will concentrate on The ideal candidate will concentrate on Football, Women’s Soccer, Baseball, Softball, Volleyball, Men’s & Women’s Basketball, and Track & Field along with all ticketed sporting events.

Inventory which is available for sale include, but not limited to:

a. Season Memberships

b. Season Membership upgrades add-ons

c. Group tickets and experience packages

d. Premium and Suite Tickets

e. Partial/ Mini-plan ticket packages

f. Donations Texas Athletics

g. Single game tickets

Responsibilities include but are not limited to:
• Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service.
• Grow sales significantly each week by attracting additional business leads.
• Be prepared to sell on behalf of Texas Athletics.
• Maintain computerized records of all prospects and customers within ticketing database.
• Work all home games, performing various ticket sales and service duties throughout the game.
• Contact area businesses and individuals via phone, in-person appointments and networking events to sell season tickets, corporate, partial plans and group ticket plans.
• Make 85 outbound calls daily.
• Additional responsibilities as assigned by Manager.

Qualifications & Requirements:

• 4 year college degree
• Desire to start and grow a career in the sports ticket sales industry or collegiate athletics
• Minimum 1 year sales experience (sports preferred)
• Display a genuine desire to help people
• Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
• Professional image and demeanor
• Ability to work well with others and comfortable taking initiative

Compensation: Competitive base pay, plus commissions based on meeting weekly sales goals.


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Ticket Sales and Services: Client Relations/Customer Service
Ticket Sales Consultant - Western Michigan University Athletics, The Aspire Group (Kalamazoo, MI)

Directly Reports To: Manager, Western Michigan University Fan Relationship Management Center/Full Time Position (40hrs/week)

Who We Are & What We Are About: Who We Are & What We Are About: Recently recognized by Forbes as one of the Top 10 Best Places to Work in Sports, The Aspire Group is a global sport and entertainment marketing firm that created the outsourced Ticket Marketing, Sales and Service niche, revolutionizing the world of sport and in particular United States Intercollegiate Athletics. As industry leaders, we strive to create the best practices of tomorrow that we call “Next-Practices” within our strategic consulting and research, ticketing, marketing and revenue enhancement, and sports investment optimization capabilities. The implementation of “Next Practices” and the Raise Your Game Executive Development Program raises industry standards through outstanding training, development, and coaching. We produce industry leaders, excellent employees, and winning teams that are dedicated to developing long-term relationships, providing strategic expertise and resources that will take our client partners to the next level. 

 WMU Athletics and The Aspire Group have formed a relationship to develop a world-class ticket sales team in Kalamazoo, MI. Western Michigan University Athletics has employed the services of The Aspire Group because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, WMU Athletics and its fans will benefit from the commitment to integrity and the superior customer service that The Aspire Group brings to every client. WMU Athletics and The Aspire Group encourage and value a diverse work force and both are equal opportunity employers.

Visit www.theaspiregroupinc.com for more information.

Position Overview: The Aspire Group seeks a positive and passionate individual that is committed to becoming a sports sales industry leader. Sales Consultant’s revenue will be generated primarily via outbound phone calls. These calls will be supplemented with email marketing. Day to day leadership and mentoring of this career growth oriented sports sales development program will be provided by the FRMC Leadership Team. Sales Consultants will receive the tools, programs and systems necessary for them to "BE GREAT."

Raise Your Game Executive Development Program: At The Aspire Group commitment to our clients is matched by an equal commitment to our staff. The Raise Your Game Executive Development Program is a 3 year development cycle designed to accelerate Aspire's Sales Consultants into management positions. The Aspire Group provides career growth opportunities by preparing staff with a foundation in Ticket Marketing, Sales and Service, Sales Management, Sport Business Management and Life Skills. The Raise Your Game Executive Development Program is recognized as one of the most progressive management training program in the sport industry.

Essential Duties & Responsibilities: Duties include performing inbound/outbound calls for WMU Athletics for football, basketball and hockey.

Inventory which is available for sale across ticketed sports from the FRMC include, but is not limited to:
a. Season tickets (renewals)
b. Season tickets (new business)
c. Season ticket upgrades and add-ons
d. Group tickets
e. Partial/ Mini-Plan ticket packages
f.  Single game tickets
g. Stand Alone Donations to WMU Athletics

Responsibilities include but are not limited to: 
• Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service
• Grow sales significantly each week by attracting additional business leads. 

• Maintain computerized records of all prospects and customers within Ticketing/ CRM database.
• Work home games, performing various ticket sales and service duties as assigned and agreed upon with FRMC Leadership.
• Contact area businesses and individuals via phone, in-person appointments and networking events to sell season tickets, corporate, partial plans and group ticket plans.
• Make 70-90 outbound calls daily.
• Additional responsibilities as assigned by FRMC Manager.

Qualifications & Requirements:
• Desire to start and grow a career in the sports ticket sales industry or collegiate athletics 
• Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
• Previous customer service or retail sales experience; display a genuine desire to help people
• Paciolan Ticketing software experience is a plus
• Excellent communication, presentation and listening skills 
• Professional image and demeanor 
• Ability to work well with others and comfortable taking initiative
• Preferred candidates will have at least 1 year sports ticket sales experience, however this is not required.

Compensation: Competitive base pay, plus commissions based on meeting weekly sales goals.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year experience selling tickets?


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